Salesforce Live Online Training by a2zclasses.comAd id : 68680 | Views : 221
Price : Please contact
Date listed : 2016-Feb-20
Zip : 85001


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Sales Force Course Contents:


Cloud Computing Fundamentals:


 Introduction to the Cloud Computing

 Evolution of Cloud Computing

 Comparisons with other computing techniques fetchers

 Key characteristics of cloud computing


 Classification of Cloud Computing

 Based on as a service model

 SAAS (Software as a service)

 PAAS (Platform as a service)

 IAAS (Infrastructure as a service

 Based on deployment or access model


 Private Cloud

 Hybrid Cloud


Sales Force CRM Concepts:


 What is CRM?

 How CRM can help?

 Sales force CRM Navigation terminology

 Compare CRM with other CRM products

 Customization in sales force .com CRM

 Introduction to sales force CRM Setup tool

 Personal Setup

 App Setup

 Admin Setup


Salesforce.Com Cloud Overview:


 Sales Cloud

 Service Cloud

 Collaboration Cloud

 Project development life cycle

 Sales force editions

 Apex data loader


Organization Administration:


 Set your organization’s language & locale

 Manage currency




 Create custom profiles & custom fields

 Define dependent pick list

 Customize lookup fields

 Customize validation & formulas

 Customize page layouts

 Customize standard related lists

 Use field-level security




 Define workflow

 Set up workflow rules

 Set up workflow tasks & alerts


Workflow Approvals:


 Plan approvals using workflow

 Use the approval wizard – standard vs. jump start

 Create workflow approvals


Security & Access:


 Create & Manager Users

 Set organization-wide defaults

 Learn about record accessed

 Create the role hierarchy

 Learn about role transfer & mass Transfer functionality

 Profiles, Login History


Data Utilities:


 Importing overview

 Learn about import solutions & Custom Object records using the data loader

 User mass delete

 Initiate weekly export

 Use storage




 Create custom reports

 Use advanced filters

 Use conditional highlighting

 Use custom summary formulas

 Use dashboards


Extending Salesforce CRM:


 Learn about custom objects

 Learn about custom tabs

 Learn about custom web tabs


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